Faculty of Arts & Social Sciences (FoA&SS / FoL / FBM): Recent submissions
Now showing items 6681-6700 of 6727
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Technology and service quality in the banking industry
(AIBUMA PublishingSchool of Business, University of Nairobi, 2010-04-12)Technology-based self-service has greatly changed the way that service firms and consumers interact, and are raising a host of research and practice issues relating to the delivery of e-service which has become ... -
Business process re-engineering for competitive advantage
(AIBUMA PublishingSchool of Business, University of Nairobi, 2010-04-12)There are several models and approaches to implementing BPR and an organization should seek to adopt depending on their organizations’ needs and capabilities. An organization seeking to undertake BPR must therefore examine ... -
The effectiveness of performance appraisal systems in private Universities in Kenya
(AIBUMA PublishingSchool of Business, University of Nairobi, 2010-04-07)Performance appraisal system is important to any organizational work performance; it determines the organization’s success or failure. The aim of this study was to evaluate the effectiveness of performance appraisal ... -
Achieving successful information management through effective information quality management (IQM) in banking services
(AIBUMA PublishingSchool of Business, University of Nairobi, 2010-04-08)Information is not a byproduct, nor documentation. It is a direct product of processes that capture knowledge about the persons, places, things and events discovered while conducting business transactions.The major purposes ... -
Knowledge management as source of sustainable competitive advantage
(AIBUMA PublishingSchool of Business, University of Nairobi, 2010-04-05)Creation and sustenance of competitive advantage continues to be the central agenda in strategic research and practice. Farms strive to survive and succeed in competition by pursuing strategies that enable them to ... -
The transition from micro-financing into formal banking among the micro finance institutions in Kenya
(AIBUMA PublishingSchool of Business, University of Nairobi, 2010-04-03)The main objective of the study was to establish the factors influencing in the transformation from micro financing to formal banking in Kenya. The research used a survey strategy, simple random sampling in finding the ... -
The effectiveness of electronic tax registers in processing of value added tax returns
(AIBUMA PublishingSchool of Business, University of Nairobi, 2010-04-05)This study aimed to assess the effectiveness of Electronic Tax Registers (ETRs) in the processing of Value Added Tax returns. The study sought to determine the extent to which the Electronic Tax Registers are being used ... -
THE EFFECTIVENESS OF TRADE UNION LEADERSHIP AND THE FACTORS INFLUENCING THE LEADERSHIP EFFECTIVENESS
(AIBUMA PublishingSchool of Business, University of Nairobi, 2010)Without effective leadership, the process of creating an environment that is positive for fostering relationships and conducive to effective production would falter and the organization would suffer loss, either monetary, ... -
THE LINK BETWEEN THE CONCEPTUALIZATION OF E-GOVERNMENT AND ITS PERCEIVED IMPACTS
(AIBUMA Publishing, 2010)This paper examines how e-government is conceptualized and the possible relationship with the expected impacts of e-government in a developing world context. The aim is to shed some light on why e-government initiatives ... -
Taxpayers’ attitudes and tax compliance behaviour in Kenya
(AIBUMA PublishingSchool of Business, University of Nairobi, 2010-04-08)The major purposes of this study were to document the taxpayers’ attitudes and tax compliance behaviour in Kenya, the case of SMEs business income earners in Kerugoya town, Kirinyaga district. and also to identify ... -
Green Supply Chain Implementation
(School of Business, University of Nairobi, 2011)In recent years, climate changes such as global warming have been a topic that has attracted a lot of interest world over. Such changes have necessitated the need to identify the causes and solutions to these climatic ... -
THE IMPACT OF FOREIGN DIRECT INVESTMENTS (FDIs) ON ECONOMIC GROWTH AND DEVELOPMENT IN KENYA
(2011)The role of foreign direct investments in promoting economic growth has been the subject of much debate among development specialists, researchers, aid donors as well as recipients in general and Kenya in particular. In ... -
Building Synergies Between Ethical And Business Values For Better Institutional Performance In Africa
(Department of Philosophy, University of Nairobi, 2011)Businesses and corporate organizations globally are struggling to stay afloat amidst the biting effects of the economic crisis. The global economic crisis, increasing competition and the increasing cases of corporate and ... -
The effectiveness of trade union leadership and the factors influencing the leadership effectiveness: The Case of Kenya Union of Sugar Plantation and Allied Workers (KUSPAW)
(School of Business, 2010)Without effective leadership, the process of creating an environment that is positive for fostering relationships and conducive to effective production would falter and the organization would suffer loss, either monetary, ... -
The link between the conceptualization of e-government and its perceived impacts: an exploratory study in Kenya
(School of Business, 2010)This paper examines how e-government is conceptualized and the possible relationship with the expected impacts of e-government in a developing world context. The aim is to shed some light on why e-government initiatives ... -
Factors that influence consumer preference of television stations by public primary school teachers in Langata division, Nairobi
(School of Business, 2012)The purpose of the study was to determine the preferred television stations, and factors that influence consumer preference of television stations. The study was a cross sectional survey undertaken among the public primary ... -
Competitive Strategies Adopted by Multinational Banks in Kenya
(School of Business, 2012)Strategy is a course of action to achieve an objective. Competitive strategy is a business strategy that is concerned with how a company can gain competitive advantage through an approach to competing. In spite of the ... -
Firm Strategy, Business Environment and the Relationship Between Firm Level Factors and Performance
(School of Business, 2012)Contingency theory contends that there is no universal or one best way to manage or design an organization and its subsystems must 'fit' with the environment. Effective organizations need not only have a proper 'fit' ... -
Strategic Alliances and the Performance of Small and Medium Enterprises in Kenya
(School of Business, 2012)The overarching objective of this study was to assess how SMEs in strategic alliances differed from SMEs not involved in such alliances in terms of asset value, liability portfolio and net worth. In other words, were ... -
Factors Contributing Towards Adoption of Green Marketing Practices in the Mobile Phone Service Providers in Kenya
(School of Business, 2012)The effects of the changing weather patterns and climatic conditions have started being felt the world over. Social norms regarding the environment are changing and consumers today are increasingly holding brands accountable ...


















