Adoption of cloud computing in medium and high tech industries in Kenya

Abstract

Cloud Computing is a new computing paradigm that provides novel perspectives in internetworking technologies. In the recent years, there has been increased global focus and emphasis on Cloud Computing. The technology has the potential to dramatically change business models. This study sought to establish prevalence of Cloud Computing adoption among Medium and High Tech Industries in Kenya, ascertain the factors influencing decisions to adopt Cloud Computing determine the effects of Cloud Computing adoption and establish the challenges affecting the adoption of Cloud Computing in those industries. To add to these, the study sought to analyse existing technology adoption models and recommend an appropriate model for Medium and High Tech Industries to use when adopting Cloud Computing. The study used descriptive survey research design by adopting quantitative and qualitative research methods. Data was collected using questionnaires from 126 Medium and High Tech Industries within Nairobi that utilize Cloud Computing technologies and interviews with 25 Cloud Computing providers. Analysis of the collected data was done by the use of SPSS. Frequency tables, charts and mean scores were used to present and interpret the results. The study shows that 70% of Medium and High Tech Industries have adopted Cloud Computing as a technological operation to facilitate service delivery. The users and providers recognize Cloud Computing is a force that is reshaping ICT and powering innovation. The study found out that cost, performance and reliability of The Cloud applications are major factors influencing the adoption of Cloud Computing. Users believe it would be much better if they were aware of the most appropriate model for the adoption of Cloud Computing. The study recommends the UTAUT model for adoption of Cloud Computing in the Medium and High Tech Industries and that ICT managers should be enlightened of the same so that they can have reliable cloud in order to increase the prevalence of Cloud Computing.