The perceived effect of reward management practices on factors influencing employee retention at communications authority of Kenya

Abstract

The most perpetual challenge in most organizations today is lack of a well -structured reward management and employee retention program. This has heightened the need for reward management programs in order to achieve employee retention in Communications Authority of Kenya. The study specifically aimed to determine the effects of reward management practices on employee retention. A descriptive survey was done. The population of this study consisted of all the employee of Communications Authority of Kenya. The data was collected using selfadministered questionnaires. The data was analysed using both descriptive and inferential statistics to explore the various variables of the study. The researcher was able to do this using the computer software Statistical Package Social Sciences Software (SPSS). The correlation analysis indicated that there was a positive relationship between reward management practices and employee retention. The study deduced that Communications Authority of Kenya use Reward Strategy and Policy, Job evaluation and grading, Salary survey and Total rewards to a great extent. The study recommends that CA should now focus more on non- monetary rewards such as shorter working week; more work life balance and so on so that employees may not suffer fatigue and boredom due to routine. The organization should establish loyalty clubs/team building and good working conditions. The study suggests that further research should be done on the effects of reward management and employee retention in the private organizations. This is because the private and public sectors have different strategic approaches and thus allowing for comparison and allow for generalization on the effects of reward management practices and employee retention in organizations in totality.