Effect Of Employee Empowerment On Job Satisfaction In The Sarova Hotels In Kenya

Abstract

The purpose of this study was to establish the extent of employee empowerment and determine the relationship between employee empowerment and job satisfaction in Sarova Hotels in Kenya. The research design was a descriptive study and the questionnaire was used to collect data on job satisfaction as well as employee empowerment. The data collected were analyzed through regression analysis. The study covered 136respondents employed at Sarova Hotels in Kenya. From the results of the study, the respondents agreed that the concept of empowerment existed in the organization. Majority agreed they are confident in the leadership of the company, a fact that leads to job satisfaction. The respondents also agreed that their work gave them feelings of personal accomplishment while a significant number out rightly said they were satisfied employees. The study recommended that Management should use empowerment as a tool to improve employer-employee relationship by creating confidence and enabling the employees to contribute fully in the organization.