Ethical Practices and Supply Chain Performance at Kenya Revenue Authority

Abstract

The purpose of this study was to determine ethical practices in supply chain performance at the Kenya Revenue Authority. The study was guided by two objectives; to determine ethical practices in supply chain performance at the Kenya Revenue Authority and to establish the effect of ethical practices on supply chain management performance at the Kenya Revenue authority. The sample size was 51 employees of KRA. The study adopted a case study research design because the unit of analysis was one government agency- the Kenya Revenue Authority. The researcher collected data by use of questionnaires which were first edited for completeness and consistency. The analyzed data was presented through percentages, means, standard deviations and frequencies. Additionally the study used inferential statistics that involved multiple regression analysis to determine the effect of ethical practices on supply chain management performance at Kenya revenue authority. The study established that KRA had adopted and implemented ethical practices within the organization to a great extent and that the ethical practices had affected supply chain performance to a great extent. The study recommends that organizations should adopt and enhance ethical practices in their supply chain management which ensures open and impartial processes. It also recommends that that organizations need to invest in identifying the right way of compensating their employees while remaining ethical in the practice