Challenges in implementing strategic plans at Kenyatta national hospital prime care centre

Abstract

Strategic plan implementation is aimed at delivering on the vision, mission and goals of the organization. Strategy implementation involves organization of the firm‟s resources and motivation of staff to achieve its objectives. Implementation requires carefully planned activities for the organization to achieve its objectives. challenges in strategy implementation mainly rotates on individual barriers such as too many and conflicting priorities, insufficient top team functions, a top down management style, inter-functional conflicts, poor vertical communication, and inadequate management development. The current study to establish the challenges in implementing strategic plans at KNH Prime Care Centre. The objectives of the study was to identify the challenges in implementing strategic plans at KNH Prime Care Centre (KPCC).The researcher adopted the case study research design. Primary data collected using an interview guide, was coded into the different factors and sectors, and analyzed through content analysis. The persons interviewed were the Chief Executive Officer CEO, Deputy Director in charge of Clinical Services, Senior Assistant Director in charge of the KPCC, the Assistant Director KPCC and four other functional heads at the KPCC. The study concludes that there are various challenges affecting KNH Prime Care Centre in implementing its strategic plan. These included financial constraints that affect the overall budget of the Centre, human resource constraints, employee‟s culture, feedback and communication.