Telecommuting System For Kenyan Organizations

Abstract

The time taken to commute from home to the office and back is a major concern to workers in Kenya and especially in Nairobi. A lot of time which could be spent on productive activities is wasted on the roads while employees and employers travel from their residences to their places of work. Some of these problems could be solved by using Telecommuting, which is defined as work arrangement in which the employee works outside the office, often working from home or at a location close to home. This paper reports work done to find out if there were Telecommuting models used by various Organizations within Nairobi, Kenya, investigated the challenges faced in Telecommuting as well as proposed a solution to address the challenges. Initial data was collected using questionnaires which were administered to employees and managers in various organizations in Nairobi. From the respondents’ responses we discovered the challenges faced by those who would want to telecommute. These are the challenges which guided the development of the Telecommuting System. Testing of the system was carried out by having some individuals ran the system. They filled a post-test questionnaire confirming their experience with the system usage. The testing of the system had three main features which were used to confirm its success, i.e. System’s Simplicity, System’s Capability and Systems usefulness. The implementation of a Telecommuting System answered the research question appropriately, i.e. the research question number three: “How can the telecommuting challenges be addressed