Strategic Planning Practices Adopted By Selected Micro-Finance Institutions In The Management Of Community Health Insurance In Nairobi

Abstract

The study's objectives included: to determine the strategic planning practices adopted by microfinancc's in the management of community health insurance; and to establish challenges encountered by microfinance institutions in the implementation of community health insurance strategic plans. Consequently, the researcher undertook a cross sectional survey which was appropriate because of the investigations of organizations at the same point in time. The population of this study consisted of all microfinance institutions within Nairobi County as listed by the Association of Microfinance Institutions of Kenya (AMFI). However, the microfinance institutions in Kenya were purposively selected based on the following considerations: (1) the institution offered community health insurance to its clients; and (2) had its head offices physically located in Nairobi County or its environs. Primary data was collected by use of a questionnaire and it was distributed using electronic mail whereby data was collected from the Chief executive Officer (CFO) / Managing Director (MD), Human Resource Manager, Finance Manager or Financial Controller and Project Managers involved in the management of community health insurance. Content analysis was used to analyze qualitative data while factor analysis was used to establish the strategic planning practices adopted by microfinance institutions in the management of community health insurance as well as the challenges encountered by the institutions in the implementation of community health insurance strategic plans.