Perceived Factors Affecting Employee Performance Management At SNV Netherlands Development Organization

Abstract

The process of employee performance management is one of the most recent developments in the sphere of human resource management. Many companies now make use of this process since it has proved to be a strategic and integrated process that delivers sustained success to organizations by improving the performance of the people who work in them and by developing the capabilities of individual contributors and teams (Armstrong, 2001). Employee performance management is applicable in all kinds of companies: hospitals, industries, universities, transport, government, non-government and commercial enterprises. The objective of the study was to establish perceived factors affecting employee performance management at SNV Netherlands Development Organisation. This was a descriptive survey design that used primary data collected from all employees of SNV Netherlands Development Organisation; hence it is a census study. The study, being a survey, implies that data was collected from all the forty six (46) possible respondents (HRM, SNV, 2012). Primary data was collected using a semi-structured questionnaire administered through drop and pick method to targeted respondents in order to establish factors affecting employee performance management at SNV Netherlands Development Organisation. Quantitative and qualitative data was analyzed using descriptive statistics. The finding was presented in tables, graphs. The study found that commitment of the top level management had a great effect on implementation of performance management at SNV Netherlands, top managers demonstrate their willingness to give energy and loyalty to the performance management implementation process, that communication affects the implementation of performance management at SNV Netherlands, communication aspects should be emphasized in the performance management implementation process, organizational culture influences the implementation of performance management at SNV Netherlands Development Organisation., organizational objectives were integrated with the individual and departmental ones and training has a great influence on implementation of performance management at SNV Netherlands