Effects of Organizational Climate on Technological Innovation and Job Satisfaction Among Employees in Kenya's Public Transport Sector: a Case of Pewin Cabs Limited

Abstract

This study will look at the factors that exist between the different attributes of organizational climate, technological innovation and job satisfaction among workers in Pewin Cabs. It also look at those factors in organizational climate that would contribute to the satisfaction levels among workers thereby affecting the employees initiative to come up with technological innovations; and to define any major differences in how the top management employees and junior level employees look at the current climate within the. A total of 35 questionnaires comprised of a 32 item questionnaire were administered to a select number of employees however only 27 questionnaires were returned which had been filled in appropriately. The study comprised a combination of inferential and descriptive statistics using SPSS (V.20), Analysis of Variance (ANOVA) and Pearson Product Moment Correlation Coefficient so as to obtain the correct findings. These findings indicated that there does not exist any significant positive relationship between organizational climate, technological innovation and job satisfaction among employees in Pewin Cabs at a correlation of 0.47. However, these findings indicated that the measurements carried out for the organizational climate significantly showed a strong relationship with the measurements for innovative behavior after analysis was done with qualifications. Notable also is that the climates of job satisfaction and the organization would usually differ together. Other than that, in the analysis conducted on how the junior level employees, supervisory level and managers perceive differently their organizational climate, the findings showed that there is a major difference in how the top management and junior level employees perceive their organizational climate. It was recommended that there should be further research conducted in a study that will show comparison among various transport companies to look at how their employees perceive organizational climate in relation to their job satisfaction and technological innovation.