Effect of organizational culture on performance of Kenya power and lighting company

Abstract

The study objective was to establish the effect of organizational culture on performance at Kenya Power. The study adopted descriptive survey design. The target population of the study was employees of Kenya Power and a representative sample of 250 employees was used. Stratified random sampling was used to choose the actual elements of the study sample from three types of occupational groups i.e top management, middle level management and operational staff. The study used primary data that was collected using Denison culture model. The questionnaires were the only primary data collection instruments used in the study. The collected questionnaires were inspected for completeness and coded in Statistical Package for Social Sciences (Version 20) for analysis and presentation. Regression analysis model was used to determine the causal relationship between the organizational culture and performance. The study established that there exists a strong and positive relationship between organizational culture and performance and that consistency, involvement, adaptability and mission greatly determine the organizational performance. This study concludes that for organizational performance to improve, organizational culture should be supportive and compatible with intended strategies and day to day running of activities of employees and should not only put more emphasizes on organizational cultures that improve organizational performance but also cultures that support the overall wellbeing of the employees. The study recommends that all organizations should put more efforts on the adoption of good a organizational culture since culture has today become a strategic tool in the market for attaining a sustainable competitive advantage and also facilitate trainings and learning for the employees to be able to adapt to new changes, strategies and policies that directly involve the employees in the organization. In addition, organizations should ensure that the organizational culture is well aligned with the organizational strategies and policies There is need for further research to establish the effect of group culture, regional culture and professional culture on organizational performance. There is also need for further research to establish the effect of organizational culture on performance in other State Corporations and also in the private sector for comparison purposes.