University of Nairobi Institutional Repository: Recent submissions
Now showing items 61081-61100 of 116514
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Evaluation of use and impact of social media in offering customer care services in network service provider companies: a case of Safaricom Limited
(University Of Nairobi, 2013-10)Use of social media in offering customer service in mobile network service provider companies is of value to customers and business owners. It helps to improve the service offered to customers. Improved service leads to ... -
Supply Chain Risk Mitigation in Pharmaceutical Industry in Kenya
(University of Nairobi, 2013)Supply chain risk mitigation is important in any organisation to eliminate the possibility of the risk occurring, shift a risk or outcome to a third party, reducing the impact of a risk, reducing the probability of an ... -
Internal Service Quality Management and Operations Performance Among Commercial Banks in Kenya
(University of Nairobi, 2013)Across all service industries, service quality remains a critical issue in maintaining and propagating business in the competitive market place. To survive in a highly competitive service environment, it is apparent that ... -
Application of Dynamic Capability Approaches in Commercial Banks in Kenya
(University Of Nairobi, 2013-10)The business environment has become very competitive; the managerial competences need to change constantly. The banking industry in Kenya is not an exception to this regard. Dynamic capabilities explain how firms adapt ... -
School based factors and their effects on discipline of Secondary School students in Kiambu East District, Kenya
(University of Nairobi, 2013)The purpose of the study was to examine the school based factors and their influence on discipline of secondary school students in Kiambu East District, Kenya. Discipline is an important component of the teaching learning ... -
A Framework for Adoption of ERP by Banks: the Case Study of Kenya Commercial Banks
(University of Nairobi, 2013)Choosing a particular operational system and software can have a significant effect on a company's formulated business strategy. The investment required in an enterprise resource planning (ERP) system is very high and ... -
Chairman appointed Dean of faculty of science
(Unversity of Nairobi, 1975) -
From Senate
(Unversity of Nairobi, 1975) -
From the dean of Students
(Unversity of Nairobi, 1975) -
Professor D. Odhiambo succeeds Professor J.M. Mungai as new Deputy Vice-chancellor
(Unversity of Nairobi, 1975) -
Teachers' perceptions on how selected school factors affect learning in pre-schools in Meru South district,Tharaka Nithi County,Kenya
(University of Nairobi, 2013)The objective of early childhood program is to build a strong foundation for cognitive, socio-emotional and health development through learning that will enable children to maximize their learning potential upon entering ... -
Factors affecting motivation and academic aspirations of Girls and Boys in secondary schools: Laikipia West district, Laikipia County,Kenya
(University of Nairobi, 2013)The gap in gender enrolment and academic performance between boys and girls in secondary schools has been widening in the society. Girls and boys face challenges in their academic work which affects their self esteem, ... -
Intercommunal Armed Conflict and Government Intervention: case Study of Jonglei State, South Sudan
(2013)Jonglei state is one of the ten states that constitute the Republic of South Sudan but with a number of ethnic groups. The first four ethnic groups have been in conflict with each other leading to child abduction and ... -
Elements of organizational behaviour
(Nairobi University Press, 1999) -
Innovation as a Strategy for Developing Competitive Advantage Among Food Processing Firms in Mombasa County, Kenya
(University of Nairobi,, 2013)Developing that special edge in business firms may mean survival for some or a way to stay on top of competition for others. A critical ingredient for staying on top is innovation. To be innovative is seeing things from ...

















