Performance Measurement Practices and Operational Performance of Manufacturing Firms in Kenya

Abstract

The aim of this study was to measure the relationship between operational performance measures and performance measurement practices. The study also aimed to measure the index/level of operational performance measures of manufacturing firms in Kenya. The population of the study was 750 manufacturing firms in Kenya and a sample size of 100 firms was chosen to be a representative of the entire population. The study used a structured questionnaire as an instrument of data collection. The study found out that manufacturing firms in Kenya have an operational performance measures index of 63.95% and it also revealed that there is a fair positive relationship between operational performance measures and performance measurement practices.