The influence of work place environment on productivity of bank workers in Kitui central sub-county, Kenya

Abstract

The purpose of this study was to investigate the influence of work place environment on the productivity of bank workers in Kitui Central District. The study was guided by four objectives which were; to determine the influence of bank worker’s welfare on productivity of bank workers, to establish the extent to which staff recognition influence productivity of bank workers, to assess the extent to which worker’s appraisal influence bank worker’s productivity, and to determine the extent to which management communication influences the productivity of bank workers in Kitui Central District. The researcher used descriptive design for the study. Census sampling was used with the questionnaires as the main research instrument. Data was analyzed by both descriptive and inferential statistics. The study established that there was a significant relationship between active welfare association and productivity of bank worker’s. With regard to staff recognition it was established that there was a very strong positive relationship between staff recognition and productivity of bank workers. The study also established that workers performance appraisals had a significant association with the influence on the productivity of bank workers. Regarding management communication and workers’ productivity it was established that there was a significant association between effective management communication and bank worker’s productivity. As a result of the introduction of staff welfare, staff recognition, performance appraisal and effective management communication, it was revealed that the banks’ customer deposits and withdrawals, loans advances, banks’ deposit base, size of the banks’ assets and loans accounts had also improved. The study recommends that a further research be done on the influence of team work on the productivity of bank workers and the impact of ICT on the productivity of bank workers.