dc.contributor.author | Maina, Elias G | |
dc.date.accessioned | 2020-11-02T10:49:20Z | |
dc.date.available | 2020-11-02T10:49:20Z | |
dc.date.issued | 2020 | |
dc.identifier.uri | http://erepository.uonbi.ac.ke/handle/11295/153266 | |
dc.description.abstract | Information and communication technologies are increasingly becoming a point of
interaction between governments, public agencies and citizens. ICT is used as a tool in
increasing efficiency in crime fighting strategies by police and other law enforcement agencies.
In Kenya, ICT has made it possible for police officers to efficiently communicate and effectively
exchange information. This results in successful police operations thus reducing the rate of
insecurity in the country. The purpose of the study was to assess the influence of communication
technologies on police officers‟ performance, to establish the influence of record keeping
technologies on police officers‟ performance, to investigate the influence of problem solving
technologies on police officers‟ performance. It also sought to evaluate how knowledge
empowerment through technology influence police officers‟ performance. The study will help
the Kenyan government in development and implementation of ICT policies. The study was
focused on police officers working in Nyandarua County only. The study assumed that the
respondents would provide genuine and true information and that questionnaires would be
returned on time. The study was based on unified theory of acceptance and technological use as
emphasized by Venkatesh(2003). This study adopted a descriptive survey design which was used
to obtain information through describing the existing phenomenon. The target population was
817 police officers serving in Nyandarua County. The sample size was obtained through
multistage approach and simple random sampling. The sample of the study comprised of 245
police officers. A test-re-test technique was used to test reliability of the data collection
instruments. An introductory letter was obtained from the University of Nairobi before
commencement of data collection. A research permit was obtained from NACOSTI. The data
was collected using questionnaires and interview schedules. Data analysis was done using
Statistical Package of Social Sciences. Descriptive statistics was computed and data presented in
frequency tables. Pearson moment correlation coefficient(r) was computed to show the
association between the independent variable and the dependent variable. Regression analysis
was used to determine the extent to which an independent variable influenced the dependent
variable. In the first objective there was strong positive association between communication
technologies and police officers‟ performance with r= 0.975. R2 of 0.951 showed 95.1%
variation of officers‟ performance as a result of using communication technology. In the second
objective, there was a high positive association between record keeping technology and
performance of police officers with r= 0.969. In the third objective, there was a strong positive
association between problem solving technologies and performance of police officers with
r=0.965. In the fourth objective, there was a strong positive association between knowledge
empowerment technologies and police officers‟ performance. The study concludes that to a large
extent, ICT positively influences the performance of police officers in Nyandarua county.
Provision of necessary equipment and training should be enhanced. The government should
enact laws that facilitate the application of ICT in various police activities. | en_US |
dc.language.iso | en | en_US |
dc.publisher | University of Nairobi | en_US |
dc.rights | Attribution-NonCommercial-NoDerivs 3.0 United States | * |
dc.rights.uri | http://creativecommons.org/licenses/by-nc-nd/3.0/us/ | * |
dc.subject | Information Communication Technology | en_US |
dc.title | Influence of Information Communication Technology on Police Officers’ Performance in Nyandarua County, Kenya | en_US |
dc.type | Thesis | en_US |