Factors influencing job satisfaction of nurses in Kenya: case of new Nyanza general hospital,kisumu city

Abstract

The study was an investigation into the factors influencing job satisfaction among nurses, a case of New Nyanza general Hospital, Kisumu, Kenya. The total target population was 246 Nurses. The sample consisted of both male and female Nurses. The sample size was selected using a formula by Fisher et. (1998).The study employed a descriptive survey inform of convenience sampling. The survey was to study a sample of 151 nurses at single point in time and would compare quantitative reasoning, level of education and factors that influence Job satisfaction. The descriptive research used open-ended, closed ended questions and likert scale that provided data relevant to the questions answered. The instrument used for collecting data was a self-administered questionnaire. Statistical package for social scientists was used to assist in data analysis. Descriptive statistics used included the mean, frequency, and percentages. The study established that nurses at the New Nyanza General Hospital in Kisumu expressed dissatisfaction with their pay, followed by the nature of the work conditions and the supervision they receive. Opportunities for promotion emerged as a major source of dissatisfaction. However, the role of other potentially confounding extraneous variables on job satisfaction needs to be contemplated for future research. The research findings of this study made a valuable contribution to the awareness of understanding the concept of job satisfaction and the effect of underlying variables socio-demographical, management, promotion and pay have on job satisfaction. However, additional research is needed to further investigate the potential relationship and multiple effects these variables and other extraneous variables, such as role ambiguity, job level, contingent rewards and working conditions have on job satisfaction. Finally, future research of this nature may assist personnel managers and operational managers on all levels to be aware of the status of job satisfaction and allow them to pro-actively put mechanisms in place to enhance job satisfaction of employees and ultimately, improve service delivery. Therefore, it is recommended that a proportionate stratified random sample be utilized for future research.