An assessment of employees perception of ISO 9001:2001 certification on process improvement .The case of Kenya institute of Administration

Date

2009

Author

Mbarani, Sammy

Type

Thesis

Language

en

Metadata

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URI

http://hdl.handle.net/11295/63649

Citation

Master Of Arts Degree 1n Project Planning And Management Of The University Of Nairobi, 2009.

Publisher

University of Nairobi,

Collections

• Faculty of Education (FEd) [6069]