Influence of governance practices on employee job satisfaction at teachers service commission headquarters Nairobi, Kenya.

Abstract

The TSC has in the past endeavoured to mitigate employee job dissatisfaction through seminars and workshops (training), team building and interdepartmental transfers, which did not yield much in motivation. The study investigated the influence of governance practices on employee job satisfaction at the Teachers‟ Service Commission headquarters Nairobi, Kenya. The study was guided by the following research objectives. To determine the influence of employee involvement in decision making on job satisfaction at Teachers Service Commission, To establish the influence of remuneration on job satisfaction of staff at Teachers Service Commission, To establish ways in which the use of commendation letters influence job satisfaction at Teachers Service Commission and To determine the extent to which employee training influences job satisfaction at Teachers Service Commission. The study adopted descriptive survey and case study design. The study targeted the clerical staffs who include the junior and lower cadre staffs like the supervisors from the head office of the Commission A sample of 261 employees or 10% of the target population was considered. The study used questionnaires for data collection. Regression model was used to investigate the influence of governance practices on employee job satisfaction at the Teachers‟ Service Commission headquarters Nairobi, Kenya. The study found that as employees are more empowered their job stress decreases; that Money is a hygiene factor which doesn‟t cause job satisfaction, finally the study found that Job satisfaction includes social recognition which consists of personal attention, mostly conveyed verbally, through expressions of interest, approval and appreciation for a job well done.The study recommended that further research should be carried out to find out the hindrances to success in employee job satisfaction. The study concludes that Job satisfaction includes social recognition which consists of personal attention, mostly conveyed verbally, through expressions of interest, approval and appreciation for a job well done.