Influence of adoption of information and communication technology on data management processes in nongovernmental organizations inNakuru county, Kenya

Abstract

Information and Communication Technologies (ICTs) are being used in all sectors to achieve organization goals. ICTs has improved the way organization communicate, the way they conduct their day to day activities and data management, it has also improved organization productivity and service delivery. The study examined the influence of adoption of ICTs on data management processes in Non-Governmental Organizations in Nakuru County, Kenya. The study was guided by the following objectives; to establish the nature of ICTs available in data management processes, to examine the extent to which NGOs depend on ICTs in data management processes and to investigate how NGOs address barriers of adoption of ICTs in data management processes. Mixed research was used for this study which a target 249 registered and active Non-Governmental organizations in Nakuru County, Kenya. Project coordinators and monitoring and evaluation officer were interviewed using questionnaires. A test and retest was done to establish reliability of the data instrumentation a significance level of 0.7 will be acceptable. A sample size of 25 was obtained through simple random sampling and also purposive sampling was used to select the respondents to be interviewed through use of questionnaires. Descriptive and Inferential statistics were generated with the aid of the Statistical Package for Social Sciences (SPSS) version 20. The study found out the NGOS nature of ICTs influences adoption 100% of them owning computers, 74% owning mobile phones and 91% of the respondent indicated they are using internet technology. The NGOs indicated they depended on ICTS for data management with most of them 100% of the respondents indicated they depend on ICTs for data analysis and processing, storage and security. The study also found out that how NGOS deal with barriers to ICTs influences adoption. The recommendations of the study were since most of the NGOs do not highly depend on ICTS for data collection there is need to sensitize NGOs on the available ICTs for data collection. Another recommendations was that NGOs need to focus on training to upgrade the knowledge and skills of its staff for them to enjoy full benefits of ICTs adoption. The top management also need to change to have knowledge and skills of ICTS for the organizations to deal with barriers to adoption of ICTs