| dc.description.abstract | Conflict resolution strategies have become essential in the running of projects
irrespective of the size of the project. Acquisition of these strategies is vital as conflict in
a project or organization can have detrimental effects from low productivity to lack of
motivation in the employees. The objective of this study was to identify the influence of
conflict resolution strategies on a project’s implementation. Titanium Base Limited is one
of the Kenyan government’s flagship projects projected to have a life of thirteen years
and expected to generate huge revenue boosting the country’s economy. This therefore
necessitated the need for the study. The specific objectives of the study were to establish
the extent to which leadership styles influence the conflict resolution strategy in a project,
determine the extent to which organizational structure influences the conflict resolution
strategies, examine the extent to which cross-cultural factors influence the conflict
resolution strategies and finally, how gender issues influence the conflict resolution
strategies in a project’s implementation. The study aimed to identify the causes and
consequences of conflicts in projects and how these conflicts can be resolved. This study
will therefore be beneficial to project managers, researchers, scholars, investors and even
the government as it will seek to identify conflict resolution strategies that can be used to
ensure projects implementation is a success. The study adopted descriptive survey design
with a target population of one hundred and eleven employees of Titanium Base Limited
in Kwale County out of which a sample of thirty one respondents were identified. The
sample used purposive sampling for selecting the managers while the middle level and
low level staff were chosen using proportionate sampling. Questionnaires were the main
data collection instrument and it had both open-ended and closed-ended questions. The
study employed both qualitative and quantitative research in its data analysis. Data was
presented in tabular form and hypothesis drawn. The study found out that conflict
resolution strategies influenced the implementation of a project. Joint problem solving
was found to be the most preferred strategy of conflict resolution that enables a project
realize its goals. Therefore project managers have the onus of steering their projects to
success by ensuring they choose the best strategies that suit the type of project and
ensuring that there are clear policies on how conflict ought to be handled. Only through
this would projects be properly implemented. | en_US |
