Motivation factors influencing support staffs' job performance in public secondary schools in Lamu county, Kenya

Abstract

The purpose of this study was to explore the motivation factors that influence the performance of support staff in public secondary schools in Lamu County, Kenya. The study was guided by four research objectives namely; to examine how bonus pay influences the performance of support staff in public secondary schools , to examine how fringe benefits influence the performance of support staff in public secondary schools in lamu county,kenya,to establish the extent to which staff empowerment influences the performance of support staff in public secondary schools in lamu county,Kenya and to determine the influence of leave on the performance support staff in public secondary schools in Lamu county, Kenya. A descriptive survey design was used in this study. The population of this study was all the support staff in the 19 schools in the county schools. The questionnaire was used for the support staff while the interview schedule was used for the school principals. The study found out that bonus pay influence support staff performance.The study further found out that support staff were dissatisfied with their free lunch, free transport to work, medical services they were given and free transport home and free cold drink.The study concluded that bonus pay influence support staff performance. It was also concluded that leaves were very important to an employee .The study also concluded that staff were empowered by on- job training, rewarding well job done, giving them leave allowances and ensuring they get health insurance cover. It was concluded that schools never engaged support staff in their decision making. Based on this study, and analysis of motivation factors influencing support staff performance in secondary schools, this study makes several recommendations. That the policy makers and managers of the secondary schools should empower the employee for instance ensure that they have good interpersonal relations.School administration should improve the manner in which leaves are given,and also ensure that the support staff in public secondary schools in Lamu county,Kenya are satisfied with the fringe benefits and bonus pay offered