| dc.description.abstract | Accounting is the art of systematically identifying, measuring, recording, classifying
summarizing in a significant manner and in terms of money, transactions and event which
are in part at least, of financial nature, and communicating, analyzing and interpreting the
results there of. Sacco’s are associations of people who have come together with common
goals geared at improving their livelihood economically. Sacco’s as Wakenya Pamoja
through E-Accounting provide customers with some functions such as receiving deposits
from customers for savings and onward money transfer as well as credit services.
Electronic accounting is therefore the use of computers to carry out accounting exercises.
The purpose of this study was to evaluate the influence of electronic accounting on
service delivery in Wakenya Pamoja Sacco. The study was guided by the following
objectives: to establish the relationship between the application of the manual accounting
system and the electronic accounting system in service delivery in banking system, to
influence of electronic accounting system in enhancing service delivery in Kenya pamoja
sacco , to assess how internal control and audit influence service delivery in Wakenya
Pamoja and to examine the benefits and obstacles facing Wakenya pamoja sacco in the
adoption of the electronic accounting system in Wakenya Pamoja Sacco. The study
adopted a descriptive survey design which targeted a population of 126 employees of
Wakenya Pamoja Sacco. The sample size was 56 respondents. The sample size was
randomly selected using simple random sampling. Data was collected using standardized
questionnaires and interview guide. Data was analyzed using descriptive statistics. The
researcher used the Statistical Package for Social Sciences (SPSS) software version 18.00
for effective analysis of data. Percentages and frequency distributions were used to
present data and the results of data analysis presented in frequency tables and
percentages. The study revealed that the employees encounter problems in supply of
electricity with the frequency breakdown of their accounting systems. The study also
revealed that E-Accounting adoption would ensure proper accounting practices. It is
recommended that Wakenya Pamoja Sacco and other organizations that are still in the
operations of manual system of accounting to adopt specifically the Electronic
accounting system and this will in no small way aid in quick customer services delivery. | en_US |
